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Customer Service

Do you have a question?

Contact our customer service and we aim to respond within 24 hours, 7 days a week.


Monday – Friday:8:00 AM – 8:00 PM
Saturday – Sunday:8:00 AM – 4:00 PM


✉️info@rouxelux.com

Rouxelux

At Rouxelux, we believe you deserve to look and feel luxurious—without breaking the bank.We offer premium beauty, fragrance, and fashion products at accessible prices, so you can express your style with confidence and ease.

Enjoy free shipping on all orders over 200 AED, so your favorite pieces are delivered straight to your door, with no extra cost.

Need help or have a question? Our friendly support team is just a click away and always ready to assist you.

  • Shipping

    At Rouxelux, we partner with trusted local logistics providers like Jeebly and Quiqup to ensure your order reaches you quickly, safely, and hassle-free.

  • Money-Back Guarantee

    We offer a 100% money-back guarantee within 30 days of delivery—just make sure it meets our return policy guidelines.

  • Trusted by over 5,000 satisfied customers!

    Rouxelux has over 5,000 satisfied customers and is rated 4.6 out of 5.